How is my license activated?
When it becomes active, what happens if it takes a few minutes, where to see your plan and what to do if you bought twice by mistake.
Activation is automatic once the payment is done: when you complete the purchase in the checkout window you are back in Ridermaker with your Pro or Premium license already active. Sometimes PayPro Global reviews the order before processing it and the pricing page shows a notice that updates itself. Wait for it to finish and avoid buying twice.
If PayPro Global reviews your order
Sometimes PayPro Global checks an order before approving it. When that happens the pricing page shows "PayPro Global is processing your order" and the buy buttons are disabled. It can take from a few minutes to a few hours. Leave the page open, even in a background tab: it updates itself when the order is approved and shows the confirmation. PayPro Global also emails you.
If you buy twice by mistake from the same account, Ridermaker sorts it out on its own: the repeated subscription is cancelled automatically and, if you already paid it, you get all your money back. You receive an email either way.
Where to check your license
In the editor, open My account. Your current plan is shown there. You can also see it by clicking the gear icon in the top bar (User settings), at the bottom of the dialog.
Bought hours ago and still no access?
Write to us with the email address you used at checkout and we will look at the order.